Send Us an Email
Just contact us at [email protected] with your order number or email address used to place the order.
Returns &
Exhanges
Made Easy
Feel confident shopping with NATPAT with our convenient returns and exchanges.
We always want you to be happy with your NATPAT purchase. Didn't find the perfect patch? Don't worry. Just contact us at [email protected] with your order number or email address used to place the order and we'll streamline the exchange process for you. If you'd rather a refund, that's absolutely fine too.
What’s your return and exchange policy?
You have 30 days from purchase to return your items.
Please note: Returns or exchanges may be limited based on misuse or bulk purchases. Restocking fees may apply. Shipping charges are non-refundable. Learn more about our terms and conditions here.
STEPS TO RETURN OR EXCHANGE:
Select an Option
You will hear from us within 24 hours. Pick whether you want an exchange or a refund and answer a few easy questions.
Sit Back and Relax
You’ll receive an email confirmation once the exchange or refund has been initiated, generally within 24 hours or less.
How long does it take to process a return or refund?
We're dedicated to processing your requests as quickly as possible. You'll receive an email confirmation once the exchange or refund has been initiated, generally within 24 hours or less.
What should I do if purchased the wrong product?
Our team is happy to help you find your perfect product. Reach out to [email protected] with your order number or email address used to place the order and we'll sort you out right away.
Our support team is always here to help with any issues that might come up, and we are just an email away: [email protected]